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We respect your privacy. We value you as our customer and want to assure you that we are committed to upholding the trust you’ve placed in us.
We preserve the confidentiality, accuracy and security of your personal information. This guides us in the collection, use, retention and disclosure of your personal information in order to serve you better.
Personal Information
Personal information is defined as any information about an identifiable individual. This includes information such as your name, address, telephone number, purchase information or email address. When you provide us with personal information, we inform you as to why we are collecting it and do not provide this information for marketing purposes of other organizations without your consent.
We strive to ensure our security protects against loss, theft and unauthorized access, disclosure, use or modification of your personal information.
E-Newsletter
Should you ever wish to be removed from an email list with us, we will process your request immediately.
Purchaser Information
The information provided by you to purchase online is collected to process your online transaction, ship your item(s), administer our post-purchase survey and maintain the accuracy of your information. In order to protect you and us from fraudulent transactions, we may provide your transaction-related information to a reputable third-party organization to perform address verification. This address verification is intended to ensure that the “bill to” address that you provide matches your credit card address. We reserve the right to elect to not approve a purchase and reserve the right to not ship to a given location, such as a P.O. Box address.
Recipient and Shipping Information
Recipient information is retained solely for shipping-related activities and we retain the right to contact recipients only to ensure their product has arrived in good condition.
Security
Our e-commerce system uses SSL (Secure Sockets Layer) technology. This is the industry standard for encryption technology. It is used to create a secure transaction environment for commerce on the Internet. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode locks all information (i.e.: your credit card number) passed from you to us in an encrypted envelope, making it extremely difficult to be intercepted by an unauthorized party. SSL technology is compatible with most web browsers. We do not store your credit card information.
Unlawful Activities
This website reserves the right to co-operate with local, provincial, national and international authorities in investigations of improper or unlawful activities, which may require the disclosure of personal information. We may also report to other organizations about improper or unlawful user activities on this website, and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
Secondary Collection, Use and Disclosure
If you choose to be sent information from us or our affiliates, you consent that we may collect from and disclose your personal information so that we may offer you other products that may be of interest to you. The information we disclose to our affiliates for marketing purposes is limited to contact information and details of purchasing participation. You may decline or opt out of the collection, use and disclosure of your personal information for marketing purposes at any time by calling 1-866-640-4401 toll-free or by emailing us at privacy@sendtoclients.com.
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